Cloud Kitchens

Cloud Kitchens is the fastest growing sector in the direct to home food service delivery market in the UK. With the home delivery market valued at £8.4bn in 2018-2019 and the market in Europe set to rise to £19bn by 2023 with food ordering apps helping grow sales by 20%.

One of the challenges faced by operators of Cloud Kitchen sites is delivering food from the kitchens to the despatch area efficiently. Most sites operate with runners collecting from the kitchens and delivering to the despatch area ready for delivery drivers to collect. With up to 50+ kitchens operating out of one site it is a challenge to ensure there are enough runners to cope with demand but also manage staffing levels to ensure maximum efficiency.

Cloud Kitchen operators need to know how many orders need collecting, which kitchens have orders waiting and which runner can collect and how many orders they have already picked up. Without a system to control this intuitively runners do not operate efficiently and can find that when they return with an order to despatch another order is ready to be picked up from the same area. This leaves site operators playing a guessing game when deploying runners to collect from Kitchens.

Runner Logic developed by Pager Call Systems is a intuitive system that enables runners to be called from kitchens at a site but has the technology inbuilt to know, how many runners are available, which runner is already in the area, how many orders are already being carried by each runner and how many more they can collect. Runner Logic will automatically allocate an order to be collected to the closest runner to any given location ensuring that all kitchen orders are collected in the fastest possible time.

Runner Logic offers full customisation for the specific requirements of each site allowing for escalation of exceptions which will automatically notify a supervisor of and uncollected order. The Runner Logic despatch screen shows all orders being attended and highlights any orders exceeding service delivery times.

System generated reports are available allowing operators to view every order expedited and drill down to orders not collected within service standards, orders by runner and many other customisable reports. Reports can be generated automatically and emailed to recipients by the system.

Runner Logic is operated by Tablet Touch Screens located in each kitchen & Smart Watches worn by runners for notifications.

For more information on Runner Logic Call Pager Call Systems on 0800 7747320.

Cloud Kitchens is the fastest growing sector in the direct to home food service delivery market in the UK. With the home delivery market valued at £8.4bn in 2018-2019 and the market in Europe set to rise to £19bn by 2023 with food ordering apps helping grow sales by 20%.

One of the challenges faced by operators of Cloud Kitchen sites is delivering food from the kitchens to the despatch area efficiently. Most sites operate with runners collecting from the kitchens and delivering to the despatch area ready for delivery drivers to collect. With up to 50+ kitchens operating out of one site it is a challenge to ensure there are enough runners to cope with demand but also manage staffing levels to ensure maximum efficiency.

Cloud Kitchen operators need to know how many orders need collecting, which kitchens have orders waiting and which runner can collect and how many orders they have already picked up. Without a system to control this intuitively runners do not operate efficiently and can find that when they return with an order to despatch another order is ready to be picked up from the same area. This leaves site operators playing a guessing game when deploying runners to collect from Kitchens.

Runner Logic developed by Pager Call Systems is a intuitive system that enables runners to be called from kitchens at a site but has the technology inbuilt to know, how many runners are available, which runner is already in the area, how many orders are already being carried by each runner and how many more they can collect. Runner Logic will automatically allocate an order to be collected to the closest runner to any given location ensuring that all kitchen orders are collected in the fastest possible time.

Runner Logic offers full customisation for the specific requirements of each site allowing for escalation of exceptions which will automatically notify a supervisor of and uncollected order. The Runner Logic despatch screen shows all orders being attended and highlights any orders exceeding service delivery times.

System generated reports are available allowing operators to view every order expedited and drill down to orders not collected within service standards, orders by runner and many other customisable reports. Reports can be generated automatically and emailed to recipients by the system.

Runner Logic is operated by Tablet Touch Screens located in each kitchen & Smart Watches worn by runners for notifications.

For more information on Runner Logic Call Pager Call Systems on 0800 7747320.